SRE incident closure

SRE teams need the same operational bar across rotations: what “closed” means for sev-1 versus sev-3, what evidence is required, and a timeline that survives handoffs.

Concept

What changes with CADS

CADS gives the workspace a single closure vocabulary. Responders keep moving fast in Discover and capture; Workspace encodes how strictly readiness is enforced per severity.

  • Share completion expectations across regions and rotations.
  • See closure readiness on the case instead of inferring from ticket comments.
  • Choose Guardrail while learning; move critical severities to Enforced when ready.

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Reviewed by: Cadslab · Product

Published: 2026-05-18 Updated: 2026-05-18

Last reviewed: 2026-05-18

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