CADS and PagerDuty
PagerDuty pages responders; CADS preserves closure decisions after the page.
Concept
Different layers
Alerts and escalations answer “who responds now?” Closure governance answers “what must be true before we call this finished?” CADS is built for the second question without replacing the first.
Application
At a glance
| Topic | PagerDuty strength | CADS addition |
|---|---|---|
| Signal intake | Routing, on-call, escalation | Case narrative with structured decisions |
| Live coordination | Incidents, statuses, notes | Timeline of decision versions and reviews |
| Closure | Resolve / acknowledge semantics | Readiness checklist + optional enforcement + exception log |
Application
What the PagerDuty link does
- Uses alert/incident signals (for example via webhooks) to open or update a CADS case.
- Preserves the investigation narrative after the page ends — decisions, evidence, closure bar.
- Does not replace on-call routing; PagerDuty remains who responds now.
- Hands leadership a closure-ready record instead of only a resolved alert status.
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