CADS and PagerDuty
PagerDuty orchestrates who is on the incident and how notifications flow. CADS preserves the operational decisions and closure quality gates after the page — so the case does not collapse into an empty resolved status.
Concept
Different layers
Alerts and escalations answer “who responds now?” Closure governance answers “what must be true before we call this finished?” CADS is built for the second question without replacing the first.
Application
At a glance
| Topic | PagerDuty strength | CADS addition |
|---|---|---|
| Signal intake | Routing, on-call, escalation | Case narrative with structured decisions |
| Live coordination | Incidents, statuses, notes | Timeline of decision versions and reviews |
| Closure | Resolve / acknowledge semantics | Readiness checklist + optional enforcement + exception log |
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