Closure readiness
Closure readiness is the workspace-defined checklist for whether a case has the decisions, evidence, and follow-up items expected before it is allowed to finish — or before an exception must be recorded.
Application
How teams use it
Readiness is not generic best practice: it is configured for your organization and often varies by incident severity. Responders see it as guidance in Guardrail mode and as harder gates in Enforced mode.
Frequently asked questions
What does closure readiness mean?
It is the checklist derived from workspace policy: for example root cause recorded, decision captured, corrective action described, and verification in place before closure.
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