Closure readiness
Closure readiness is the workspace-defined checklist for whether a case has the decisions, evidence, and follow-up items expected before it is allowed to finish — or before an exception must be recorded.
Application
How teams use it
Readiness is not generic best practice: it is configured for your organization and often varies by incident severity. Responders see it as guidance in Guardrail mode and as harder gates in Enforced mode.
Frequently asked questions
- What does closure readiness mean?
- It is the checklist derived from workspace policy: for example root cause recorded, decision captured, corrective action described, and verification in place before closure.
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